This is the ultimate service which can be added to Gold Support.
Not only do we administer your server and database from an IT
perspective, but can manage your data configuration, inputs and
outputs as well.
We work remotely, logging in to systems typically on a
pre-agreed schedule to complete the agreed tasks. Nowadays
this type of remote connections are commonplace, with many
different options. We would liaise with your IT department to
find the most appropriate solution.
Prior to starting the service we would arrange an on-site review
session to familiarise with site requirements, or if this is not
practical, conduct remote session(s).
As needed we can set up and keep up to date your compliance and
warning limits, monitoring schedules, scheduled outputs, etc.
We can manage the input of data to your system. There are
numerous options for this, from looking after an automated system
when alerts and warnings are raised, to directly receiving data via
email and importing it, to regular remote importing of a series of
files from a folder.
We can discuss the outputs you require, design templates where
required, and then make sure these outputs are generated and
delivered to the right people at the right time.
Every site is different in their volumes of data and reporting
requirements
Please CONTACT
US to discuss your needs to help us to provide a quotation for
you.
