'Thanks again - and please pass on my thanks to Rachel - the work she has done has saved us considerable time.'

'... thanks for your efforts on developing Monitor-Pro to what we want.  The guys here are absolutely convinced of it's value - and looking forward to taking it to the next stage with the interface.  A large part of this is the service and attention you have given us.  I really appreciate this and thank you for it.  In fact, I don't know if Will or Nat told you - they have been showing Monitor Pro to other organisations - (watch out they will be seeking sales commissions soon!)'